Refund and Returns Policy

REFUND & RETURNS

WE HAVE A 30 DAYS RETURNS POLICY

UK CUSTOMERS HAVE 30 DAYS TO RETURN ANY UNWANTED ITEMS, FROM THE DATE YOUR ITEMS ARE DELIVERED. ANY ITEMS PURCHASED IN NOVEMBER/DECEMBER HAVE UNTIL 31ST JANUARY.

Return & Refund

Refund or replacement request is available only the requests within 1 week after parcel received & returning the item as the same condition as received.
Please contact us to request a return authorization. Your name, Order number, and reason for return should be included in the email. All items returned must contain all original packaging materials.
Please repack the item carefully. Items returned will be tested and a new replacement will be shipped to the buyer immediately when found defective. In the event that a suitable replacement is not available then a refund will be issued. Shipping, handling and insurance fees are non refundable.
If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undelivered. We do not accept any returns without an authorization number on the box or label it is being returned in.

Return Policy

We stand behind every product we sell. If you're not pleased with your purchase, please kindly contact our customer service representatives via email for an authorized RMA number. Your returned product(s) will not be processed without a RMA. 30 days return,Buyer is responsible for return costs.

Feedback

Please leave us your positive feedback and 5-star rating if you are satisfied with our items and services. You will be greatly appreciated. If not quite satisfied, please do contact us before leaving the feedback. We will surely solve the problem for you satisfactorily. (100% communication, 100% refund, 100% replacement,100% communication)
Please do give us a chance to make things right before any negative or neutral feedback left. And those who leave bad feedback without communication are not welcome at all. Because we always trust :

Item as described: Actual size as described; Shape as pictures shows; Color almost the same as the picture.

Communication: Emails answered in 24 hours ( in working days)
Shipping time : 5~7 business days.

Refund and Returns Policy

WE HAVE A 30 DAYS RETURNS POLICY

UK CUSTOMERS HAVE 30 DAYS TO RETURN ANY UNWANTED ITEMS, FROM THE DATE YOUR ITEMS ARE DELIVERED. ANY ITEMS PURCHASED IN NOVEMBER/DECEMBER HAVE UNTIL 31ST JANUARY.

Return & Refund

Return Policy

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